We run all our surgeries by an appointment-only system. Appointments can be booked by telephoning the surgery, visiting the surgery in person or online.
Due to Coronavirus, Until further notice, the online facility to book appointments has been suspended. No face to face appointments are currently being booked by Reception. All requests for appointments are being telephone triaged first. Please bare with us during this difficult and uncertain time.
To request a telephone appointment, please call 01945 700223. Lines open at 8am, Monday to Friday.
We try to make sure you see the doctor of your choice but if they are not available we may ask you to see another doctor.
If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 10.00am. Home visits take up more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen.
You need to register to use our online appointment booking service and this is best done in person at the surgery. Please speak to one of our receptionists.
Practice open hours
Monday, Tuesday, Thursday, Friday: 08:00 – 18:30
Wednesday: 08:00 – 15:30 (The third Wednesday of a month we close at 14:00 for training)
Telephone Lines open from 08:00
Doctors consultation times
Monday: 09:00 – 12:00 & 16:00 – 18:00
Tuesday: 09:00 – 12:00 & 16:00 – 18:00
Wednesday: 09:00 – 12:00
Thursday: 09:00 – 12:00 & 16:00 – 18:00
Friday: 09:00 – 12:00 & 16:00 – 18:00
Cancellations & late arrivals
REMEMBER if you cannot attend the appointment you have booked, for whatever reason, make sure that you have cancelled it. We can then give the slot to someone else.
If you are 10 minutes or more late for your booked appointment the doctor/nurse may not be able to see you. Our appointments are usually booked at 10 minute intervals, which means there will be another patient already booked in and waiting to see the doctor/nurse.