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Compliments & Concerns

Occasionally, you might have feedback or issues regarding your personal care, the care of others, or any services offered by Parson Drove Surgery.

Your feedback is of great value to us, and we genuinely appreciate receiving a spectrum of responses, including compliments, complaints, and suggestions. Your insights play a pivotal role in our ongoing efforts to enhance and refine our services. Please feel free to share your thoughts with us, as they contribute significantly to our commitment to continuous improvement.

You can provide your feedback by writing to the surgery directly, sending an email to CPICB.PDS-Admin@nhs.net with the subject line ‘Feedback’, or conveniently filling out the form below. Your thoughts are important to us, and your feedback plays a crucial role in our commitment to delivering the best possible healthcare services.

Thank you for taking the time to share your experiences and suggestions with us.

Patient Feedback

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Every patient has the right to make a complaint about the treatment or care they have received at Parson Drove Surgery. If you wish to find out about our complaints process, please click here

 

Date published: 11th February, 2024
Date last updated: 14th February, 2024