Compliments & Concerns – Parson Drove Surgery

Occasionally, you might have feedback or issues regarding your personal care, the care of others, or any services offered by Parson Drove Surgery.

Your feedback is of great value to us, and we genuinely appreciate receiving a spectrum of responses, including compliments, complaints, and suggestions. Your insights play a pivotal role in our ongoing efforts to enhance and refine our services. Please feel free to share your thoughts with us, as they contribute significantly to our commitment to continuous improvement.

You can provide your feedback by writing to the surgery directly, sending an email to CPICB.PDS-Admin@nhs.net with the subject line ‘Feedback’, or conveniently filling out the form below. Your thoughts are important to us, and your feedback plays a crucial role in our commitment to delivering the best possible healthcare services.

Thank you for taking the time to share your experiences and suggestions with us.

Patient Feedback

Name: (leave blank if preferred)

First Last

Daytime telephone number (leave blank if preferred)

Email(Required)

Enter Email Confirm Email

How satisfied are you with the overall service provided by our GP practice?(Required)

Are there specific aspects of your recent visit or contact that stood out positively? (e.g., communication, waiting time, cleanliness)

Please provide details of any challenges or issues you encountered during your latest interaction with our GP practice.

Do you have any suggestions for additional services or improvements that could enhance your experience at our GP practice?

Please use this space to provide any additional comments, suggestions, or concerns that were not covered by the previous questions.

Not for urgent medical help(Required)

Yes, I understand this form is NOT for urgent medical help

Can we contact you to discuss your responses?(Required)

Yes

Name

This field is for validation purposes and should be left unchanged.

Every patient has the right to make a complaint about the treatment or care they have received at Parson Drove Surgery. If you wish to find out about our complaints process, please click here