Parson Drove Surgery

Lines open at 8am, Monday to Friday


SystmOnline is an online service which allows patients to perform a number of routine tasks via the internet. The SystmOnline website is provided and maintained by TPP, the same company who provide our medical records system.

By registering with SystmOnline, our patients can:

  • Order repeat prescriptions
  • Book/View/Change/Cancel appointments
  • Access your patient record
  • How to register for this service
  • Ask the surgery receptionist for a request form
  • Download the information and request forms

How to register for this service

  1. Ask the surgery receptionist for a request form
  2. Download the Information and Request form here
  3. Hand the completed form to the surgery reception. You will be required to have 2 means of ID available. One photographic. We would suggest using a passport or new style driving licence as these have all the information on them. One with proof of address (i.e. bank statement or utility bill) but no more than 3 months old.
  4. The practice will check the ID along with your request form and once verified will issue you with a username and first password. This password can be changed after your initial logon.

Unfortunately we cannot give out user names and passwords over the telephone.

Please click here to go to our SystmOnline User Guide

Date published: 16th September, 2021
Date last updated: 16th September, 2021